Terms of service

1. Introduction:
   1.1. Shazias Perfume (referred to as "we," "our," or "us") is owned and operated by Urban Essentials , a registered company based in Pune, India. This clause establishes the identity of the website owner and operator, making it clear to users who they are dealing with.
   1.2. By using this website, you affirm that you are at least 18 years of age or have obtained parental consent to use the website if you are a minor. This clause ensures that the website is only accessed and used by individuals who are legally capable of entering into contracts and clarifies the responsibilities of parents or guardians in cases involving minors
   1.3. If you have any queries about these Terms & Conditions, or have any comments or complaints about our website, please contact us at customercare@shaziasperfume.com. We reserve the right to change these Terms & Conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible.

1. Ownership of Rights:
   All content on the Shazias Perfume website, including text, images, logos, trademarks, and graphics, belongs to Urban Essentials or its licensors and is protected by copyright and trademark laws. Users are not allowed to use, reproduce, modify, distribute, or exploit any content without prior written consent. Any unauthorized use of the website's content may result in legal action, including but not limited to claims for damages and injunctions, as deemed appropriate by Urban Essentials.

1. Accuracy of Content and Product Information:
   3.1. We strive to provide accurate and up-to-date information on the Perfume Store website. However, we do not warrant the completeness, accuracy, reliability, or currency of any content, product descriptions, pricing, images, or other information provided.
   3.2. The product images displayed on the website are for illustrative purposes only and may differ slightly from the actual products. The weights, dimensions and capacities given are approximate only, and we cannot guarantee that your monitor's display of any color will accurately reflect the color of the product on delivery.
   3.3. While we make every effort to accurately represent the colors and characteristics of our products, variations may occur due to individual monitor settings and lighting conditions.
   3.4. Product availability is subject to change without prior notice, and we do not guarantee the availability of any specific product at any time.
   3.5. The website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, and other content. We reserve the right to correct any errors and update information at any time without prior notice.
   3.6. Any reliance you place on the content and product information on this website is at your own risk. We recommend verifying any critical information or specifications with our customer support team before making a purchase.

1. Usage Restrictions:
   4.1 You may not use the Shazias Perfume website for any unlawful, fraudulent, or malicious activities.
   4.2 Copying, reproducing, modifying, distributing, or displaying the website's content without prior written consent is strictly prohibited.
   4.3 You may not engage in any activity that could damage, disrupt, or impair the website's functionality or interfere with other users' access.
   4.4 Use of automated scripts, bots, or any other means to scrape, monitor, or extract data from the website is not allowed.
   4.5 You must not attempt to gain unauthorized access to any part of the website, including user accounts, servers, or databases.
   4.6 The website and its content are for personal use only, and commercial use, resale, or exploitation for commercial purposes are prohibited.
   4.7 You may not upload, post, or transmit any content that is offensive, harmful, or infringes on the rights of others.
   4.8 Misrepresenting your identity or impersonating another individual or entity is not permitted.
   4.9 Engaging in any activity that violates applicable laws, regulations, or the rights of third parties is strictly forbidden.
   4.10 Any violation of these usage restrictions may result in the termination of your access to the website and may lead to legal action as deemed appropriate by Urban Essentials.
   
   
2. Pricing:
   5.1 All prices displayed on the Shazias Perfume website are in Indian Rupees (INR) and are inclusive of applicable taxes.
   5.2 The prices of products are subject to change without prior notice. However, the price charged for an order will be the price displayed at the time of purchase.
   5.3 In the event of a pricing error on the website, we reserve the right to cancel or refuse any orders placed at the incorrect price. We will notify you of such errors and provide the option to re-order at the correct price or cancel the order.
   5.4 The website may offer promotions and discounts from time to time. These offers are subject to specific terms and conditions, and we reserve the right to modify or discontinue any promotion without prior notice.

1. Products:
   6.1 Shazias Perfume offers a carefully curated selection of high-quality perfumes and related products.
   6.2 Product descriptions and images provided on the website aim to give an accurate representation of the products. However, actual product appearances may vary slightly due to individual monitor settings and lighting conditions.
   6.3 The availability of products is subject to change, and we do not guarantee the availability of any specific product at all times.
   6.4 We take great care in providing accurate product information, including ingredients and usage instructions. For the most up-to-date information, please refer to the product labels and packaging.
   6.5 Our product offerings may have limited quantities, and we may impose quantity restrictions on certain items or orders.
   6.6 User reviews and ratings are valuable insights from customers but do not necessarily reflect the views of Urban Essentials. We do not guarantee the accuracy or authenticity of user-generated content.
   6.7 The company is not liable for any allergic reactions or adverse effects resulting from the use of products sold on the website. Customers are advised to perform patch tests or consult a healthcare professional if necessary.
   6.8 For any inquiries about our products, please feel free to contact our dedicated customer support team, and we will be delighted to assist you.

1. User Privacy:
   7.1 We respect your privacy and are committed to safeguarding your personal information. Our Privacy Policy outlines how we collect, use, disclose, and protect your data. By using the Shazias Perfume website, you consent to the practices described in the Privacy Policy.
   7.2 We collect certain personal information during the registration and checkout process, such as your name, contact details, and shipping address, to fulfill your orders and provide a personalized shopping experience.
   7.3 Your financial information, including credit/debit card details, is processed securely through trusted third-party payment gateways. We do not store or have access to your financial details.
   7.4 We may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and offer personalized recommendations. You can manage your cookie preferences through your browser settings.
   7.5 Your personal information may be shared with third-party service providers solely for the purpose of order fulfillment, shipping, and customer support. We do not sell or disclose your information to third parties for marketing purposes without your explicit consent.
   7.6 You have the right to access, update, or delete your personal information held by us. If you wish to exercise any of these rights or have concerns about your privacy, please contact our Privacy Officer at Email: customercare@shaziasperfume.com. Mob: +91 9561837866

1. Refusal of Service:
   8.1 We reserve the right to refuse service to anyone for any legitimate reason at our discretion.
   8.2 Any abusive, offensive, or fraudulent behavior towards our staff or other customers may result in the refusal of service.
   8.3 We do not tolerate harassment or discrimination of any kind and will take necessary actions to ensure a safe and respectful environment for all users.
   8.4 Refusal of service may occur if there are technical issues, inventory constraints, or other unforeseen circumstances affecting the processing of your order.

1. Financial Details:
   9.1 We prioritize the security of your financial information and employ industry-standard encryption protocols to safeguard your data during online transactions.
   9.2 Shazias Perfume does not store or retain any of your financial details, such as credit/debit card numbers, expiration dates, or CVV codes. All payment processing is handled through secure third-party payment gateways.
   9.3 You are responsible for providing accurate and up-to-date financial information during the checkout process. Any discrepancies or issues with payment may delay order processing.
   9.4 In the event of suspicious or fraudulent financial activity, we may conduct additional verification procedures or even refuse service to protect both parties from potential fraud.

1. Communications:
   10.1 By providing your contact information, you consent to receive transactional emails related to order confirmation, shipping updates, and customer support responses.
   10.2 We may also send promotional emails and newsletters to inform you about new products, offers, and promotions. You can opt-out of marketing communications at any time by using the "Unsubscribe" link provided in the email.
   10.3 Communications from Shazias Perfume may also include important updates about changes to our policies, Terms and Conditions, or Privacy Policy.
   10.4 You are responsible for maintaining the accuracy of your contact information to ensure the effective communication of order updates and other relevant notifications.

1. Copyright and Trademark:
   All content, materials, and intellectual property available on the Shazias Perfume website, including text, images, logos, trademarks, graphics, videos, and audio, are the exclusive property of Urban Essentials or its licensors and are protected by copyright, trademark, and other intellectual property laws. The website's content is provided for personal and non-commercial use only. You are strictly prohibited from using, reproducing, modifying, distributing, displaying, creating derivative works of, or otherwise exploiting any content without obtaining prior written consent from Urban Essentials.
   
   Urban Essentials , Shazias Perfume and their associated logos are registered trademarks owned by Urban Essentials. Any unauthorized use of these trademarks is strictly prohibited. All third-party trademarks, logos, and brands displayed on the website are the property of their respective owners, and their appearance on the website does not imply any endorsement or affiliation with Urban Essentials.
   
   We respect the intellectual property rights of others and expect users of the website to do the same. If you believe that any content on the website infringes upon your copyright or trademark rights, please contact us at customercare@shaziasperfume.com/+91 9561837866, and we will take prompt and appropriate action to address your concerns.
   
   To submit a copyright or trademark infringement notification, you must provide a written communication that includes a physical or electronic signature of the copyright or trademark owner or their authorized representative, identification of the copyrighted work or trademark claimed to have been infringed, identification of the content claimed to be infringing or the subject of infringing activity, information to contact you, a statement of good faith belief that the use of the content is not authorized, and a statement that the information in the notification is accurate, under penalty of perjury.
   
   Urban Essentials reserves the right to remove any infringing content from the website and terminate the accounts of users who repeatedly infringe the intellectual property rights of others.

1. Reviews, Suggestions, and Feedback:
   We value your opinions and encourage you to share your experiences with our products and services. The Reviews, Suggestions, and Feedback section allows you to express your thoughts and provide valuable insights to the Shzias Perfume community. Here's how it works:
   12.1. Reviews: You can leave product reviews to share your honest feedback and rate your overall satisfaction with a specific item. Please ensure your reviews are relevant, respectful, and based on your genuine experiences with the product.
   12.2. Suggestions: We welcome your suggestions for improving our products, services, or website functionality. Your valuable input helps us understand your needs better and allows us to enhance your shopping experience.
   12.3. Feedback: Your feedback is vital to us. Whether you've had a positive experience or encountered any challenges, we want to hear from you. Your feedback helps us continually refine our offerings and ensures we meet your expectations.
   12.4. Moderation: To maintain a respectful and inclusive environment, all reviews, suggestions, and feedback are subject to moderation. We reserve the right to remove or edit any content that violates our Terms and Conditions, contains inappropriate language, is misleading, or infringes on the rights of others.
   12.5. Ownership: By submitting reviews, suggestions, or feedback, you grant Urban Essentials a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, adapt, and publish the content for promotional and marketing purposes.
   12.6. Anonymity: If you prefer, you may choose to post anonymous reviews. However, anonymous feedback might limit our ability to address specific concerns or follow up on suggestions effectively.
   12.7. Responsibility: You are solely responsible for the content you post. Please refrain from including personal information, offensive material, or any content that violates the rights of others.
   12.8. Verification: We may verify certain reviews to ensure authenticity and protect our community from fraudulent activities. This process may involve contacting you for additional information.
   12.9. Customer Support: For any product-related issues, order inquiries, or support needs, please contact our customer support team. Reviews, suggestions, and feedback may not always receive an immediate response.
   12.10. Positive Engagement: Engaging positively with other users' reviews and feedback is encouraged. Constructive dialogue fosters a supportive community and strengthens our commitment to providing exceptional experiences.
   
   We value your contributions and thank you for being an essential part of our Shazias Perfume community. Your feedback helps us grow and enhance our services to serve you better.

1. Indemnity:
   You agree to indemnify and hold harmless Urban Essentials, its affiliates, directors, officers, employees, and agents, from and against any and all claims, liabilities, damages, losses, expenses, and costs, including reasonable attorney's fees, arising out of or in connection with:
   13.1. Your use of the Shazias Perfume website, including any content you submit, post, or transmit through the website.
   13.2. Any violation of these Terms and Conditions or applicable laws, regulations, or rights of third parties by you.
   13.3. Your interaction with other users of the website or any third-party websites linked to the Shazias Perfume website.
   13.4. Any infringement of intellectual property rights, including copyright, trademark, or patent, resulting from your use of the website's content or unauthorized use of proprietary information.
   13.5. Any breach of representations, warranties, or covenants made by you in these Terms and Conditions.
   
   You agree to cooperate fully in the defense of any claim and to promptly notify Urban Essentials of any unauthorized use or claim known to you. Urban Essentials reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you shall not in any event settle any matter without the prior written consent of Urban Essentials.
   
   This indemnity provision shall be applicable to the fullest extent permitted by the laws of India, and any disputes arising out of or in connection with this indemnity or your use of the Shazias Perfume website shall be subject to the exclusive jurisdiction of the courts of Pune, India. By using the website, you consent to the jurisdiction and venue of the courts in Pune, India, and waive any objections to the exercise of such jurisdiction or venue on grounds of forum non-conveniens or otherwise.

1. Termination:
   Urban Essentials reserves the right to terminate or suspend your access to the Shazias Perfume website at any time and for any reason without prior notice.
   
   Termination may occur if you violate these Terms and Conditions, engage in fraudulent activities, or misuse the website. Upon termination, you must immediately cease all use of the website and any related services. Any provisions of these Terms and Conditions that should, by their nature, survive termination (including but not limited to ownership of rights, indemnity, and limitation of liability) shall continue to apply even after termination.

1. Site Security:
   15.1. SSL Encryption: The Shazias Perfume website utilizes SSL (Secure Socket Layer) encryption to secure the communication between your browser and our servers. This encryption ensures that all sensitive data, such as login credentials and financial information, is transmitted securely, preventing unauthorized access during transmission.
   15.2. Secure Payment Processing: To process online transactions, we partner with reputable and trusted third-party payment gateways. Your financial details, such as credit/debit card information, are handled directly by these secure providers. We do not store or retain complete financial data, ensuring an added layer of protection.
   15.3. Firewalls and Intrusion Detection Systems (IDS): Our website is fortified with firewalls and intrusion detection systems, which actively monitor and filter incoming traffic. These security mechanisms help prevent unauthorized access and detect suspicious activities or potential threats in real-time.
   15.4. Regular Security Audits: We conduct routine security audits and vulnerability assessments to proactively identify and address potential weaknesses in our website infrastructure. This practice allows us to stay vigilant and promptly implement necessary updates and patches to enhance security.
   15.5. Strong Password Policies: To safeguard user accounts, we enforce strong password policies. Users are encouraged to create passwords that include a combination of uppercase and lowercase letters, numbers, and special characters. Strong passwords add an extra layer of protection against unauthorized access.
   15.6. Data Backups and Recovery: We regularly back up critical data to ensure data integrity and enable quick recovery in the event of a system failure or cyber incident. This proactive approach helps us minimize potential data loss and maintain business continuity.
   By adhering to these site security practices, Urban Essentials prioritizes the protection of user data and maintains a secure environment for all users to browse and shop with confidence. We are committed to staying abreast of the latest security technologies and continuously enhancing our security measures to safeguard the confidentiality and privacy of our users.

1. Miscellaneous:
   16.1 These Terms and Conditions constitute the entire agreement between you and Urban Essentials regarding the use of the Shazias Perfume website and supersede any prior agreements, understandings, or negotiations.
   16.2 If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
   16.3 Failure by Urban Essentials to enforce any provision of these Terms and Conditions shall not be construed as a waiver of any right or provision.
   16.4 These Terms and Conditions are governed by and construed in accordance with the laws of India, without giving effect to any principles of conflicts of law.
   16.5 Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Pune, India.
   16.6 Urban Essentials may assign or transfer its rights and obligations under these Terms and Conditions to any third party without your consent.
   16.7 You may not assign or transfer your rights or obligations under these Terms and Conditions without the prior written consent of Urban Essentials.
   16.8 The headings and subheadings in these Terms and Conditions are for convenience only and do not affect the interpretation of the provisions.
   16.9 Urban Essentials shall not be liable for any delay or failure to perform its obligations under these Terms and Conditions caused by events beyond its reasonable control.

For any questions, concerns, or feedback regarding these Terms and Conditions, please contact our customer support team at:

Email: customercare@shaziasperfume.com

Phone: +91 9561837866.